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Outlook 2011 for Mac: Error -16999 Problem

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Outlook 2011 for Mac: Error -16999 ProblemĀ ...........

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  1. Alex on Apr 27, 2013 Reply

    To resolve this issue, follow these steps:

    Step 1: Verify that you can connect on the web

    First, test to see whether you can sign in by using the web-based application. For example, if you have a Gmail account, visit gmail.com, and then sign in.

    If you can sign in, go to the next step. If you cannot sign in, contact your email provider to obtain the correct user name and the password.

    Step 2: Delete all emails in Outbox

    Open your Outbox and delete all outgoing emails then click Send/Receive. If the issue continues to occur, proceed to the next step.

    Step 3: Re-enter your user name and password

    To re-enter your user name and password information, follow these steps:

    Open Outlook.
    On the Tools menu, click Accounts.
    On the left side of the window, select your email account.
    Enter the correct email address and the password.
    Verify that the listed “Incoming server” and “Outgoing server” are correct.
    Click the red button in the upper-left corner of the window to close the window.

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